Returns & Exchanges
At Skin Society, we want you to love your glow; if you are not completely satisfied with your purchase, we offer a 30-day window for returns on most products in their original packaging. Please note that for hygiene reasons, certain skincare and cosmetic items must be unopened and seal-intact to qualify for a refund.
Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the products in their original packaging, ensuring all lids are tightened and protective seals are secure to prevent damage during transit.
Ship It Back
Print your prepaid shipping label provided by the portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing